Business Tools

Add another dimension to your feedback. By obtaining feedback from all those around an inidividual and comparing it to self assessment enables a balanced well-rounded perspective of the inidivual's strengths and weaknesses.

Learn how 360 degree feedback can benefit you and your employees. Let us guide you through the process of obtaining the feedback and relaying it back to the inidivual.

Associate Tools

Are you looking to stand out from the crowd? Do you want to bring your skills into focus? Are you an adviser, coach, mentor or consultant looking for a way to differentiate your specialism?

Learn how becoming a BBPN Associate can help you, with access to our highly developed and practical on and offline solution for professional Advisers, Consultants, Mentors and Coaches.

Behavioural Interviewing Tools

Can past performance predict future success? Find out how candidates performed in a previous situation and predict how they might behave in a similar situation in the future.

What techniques do you use when interviewing? Learn how to apply this approach to your recruitment and selection process. See an example questionniare that you could use.

Benchmarking Tools

With so many possibilities for developing your business, how do you know which direction to take? Do you know where your business stands in relation to others?

Take one of our OnePage™ surveys, compare your responses and get instant feedback to focus your business. By looking outside of your own business environment, it gives you a fresh perspective on your business challenges.

Business Decision Making Tools

Making good business decisions is only the start. Communicating decisions, getting buy-in and engagement for actions and implementation is the real challenge.

How do you make your decisions? And how do you take your decisions forward? Learn how to do this in ways that has lasting impact on your business.

Business Engagement Tools

Effective business engagement has many applications including prospecting, customer engagement, employee engagement and engagement with peers, colleagues and other stakeholders.

How do you approach your first engagement with others in business? How do you prepare yourself and how do you interact? Try our on-line interactive survey on effective business engagement to gain insights and build your competence and confidence in everyday business situations.

Business Feedback Tools

For any business striving to improve, feedback is one of the most valuable sources of direction. Relevant feedback can come from anyone interacting with your business: Customers, Suppliers, Employees, Colleagues and Managers.

How do you use feedback in your business? Are you pro-actively gathering feedback? or do you react when someone choose to share their views? Have you got a process for gathering and using feedback? Do you keep track of actions and progress? Are you ready for feedback? Find out more >>

"Is your business going well?" and "Where is your business heading?" Being able to answer these two questions are like chicken and egg for success in business. Learn how goal setting and action plannning combine to take your business forward.

Without shared goals that are clear to everyone, you and your team will achieve less than your full potential. Lewis Carroll - wrote in Alice of Wonderland: “If you don't know where you are going, any road will get you there.” Are you looking for ways to achieve more? Start by developing clear goals for yourself, your team and for your business.

Business Surveys and Survey Tools

Business surveys and questionnaires is a great way to engage with employees, customers and prospects. Effective promotion of the survey together with well designed questions are the key drivers for successful survey programmes.

How often do you ask your customers and employees for feedback and how do you ask? Learn how simple easy to deploy surveys can give you meaningful and actionable feedback. Learn the power of asking open questions in the context of the respondent. Learn how business surveys can help your grow your business. Learn about Survey Tools >>

Case Study Tools

Online testimonials are extremely valuable. But you can also go that step further and publish full case studies on your web-site and other places where your prospects and customers are likely to read it. See how case studies can help promote your business.

Do you have great testimonials and material for a case study but don't know where to start? Our specialists can help you turn those ideas into a business winning case study. Or take a look at our questionnaire to help you gather the information yourself.

Customer Experience Tools

Are your customers satisfied? Are you delivering what your customers expect and meeting their demands?

Improve your customer experience now and in the future by asking for and analysing customer feedback. Try one of our surveys which will help customers to give you useful feedback and insights. Or conctact one of out specialists who can give you real hands on support to plan and implement your customer satisfaction surveys.

Customer Survey Tools

When you really know what your customers think, you can develop products and services that meet existing needs better, you can anticipate future needs more accurately, and you can grow your customer base.

Your customers are experts in your product or service. As users of what you make or do, their perspective is a critical element in building a picture of how your business can develop and grow. No matter how good you are at putting yourself in your customers’ shoes, there will be insights that only customers can give you.

Effective Business Promotion Tools

Is your business promotion effective, delivering the right message to the right people in the right place at the right time? Learn how to get your business’s voice heard above all others.

When promoting your business, is it better to SHOUT LOUDER to everyone or whisper into the ear of a few select people? Learn how quality leads are developed and how quality business is gained. Learn how to grow your business.

A business is valued by its ability to generate cash. Learn how to consider cash flow at any point from testing your business idea through to planning and running your business. Learn best practice for creating and running a business that reliably generates cash.

Could you be managing your cash flow better? What would you do if you had more cash from your business? Invest, expand, refocus and develop your business or just relax and enjoy life a bit more?

Great customer communication starts with listening and understanding the customer. Its a discipline to be practised and mastered. Learn how the best companies make this into an art and profit from the results.

How do you communicate with your customers? How do they learn what kind of supplier you are? What do they think about your business and why? Learn how to say less and listen more in your customer interactions, letting your customers tell you how to grow your business.

Employee Feedback Tools

You've recruited the right staff, but are you getting the most from them? Your employees can give you real insights into the challenges and opportunities your business is facing.

So how do you get feedback from your staff? Discover the benefits of formally asking your staff for feedback. Take a look at our sample employee feedback survey.

Whatever your challenge with individuals and teams, there is an approach that is effective at any stage from recruitment through to long term career development. Explore best practice to get the most out of your team.

How are you managing? With kid gloves or an iron fist? Is your challenge to manage difficult people, dealing with indifference or to enable gifted people to excel? Whatever your challenge, you will find tools and insights that work.

Have you got an idea? Are you looking for the next idea? Ideas creation and development can be a team sport. Learn how teams help great business ideas become successful.

Learn to focus on creation and development of ideas that stimulate your business to grow. Like washing for gold, to make money from even great ideas, there are many challenges along the way. Learn how risks can be managed and obstacles overcome along the way.

Interview and Selection Tools

Hiring a person is easy, but hiring the right person, whilst perhaps a little more effort, is crucial to your business' success. The best employees get the job done, are a pleasure to manage and help the company grow.

Follow our eight part recruitment selection process to help you ensure you select the right people to help take your business to the next level.

Market Feedback Tools

'Build it and they will come'. Unforunately this is not true in the business world. Misunderstanding your market can be the difference between success and failure.

How do you find out what your customers want? Do you understand your market? A simple survey gives you all the information you need, allowing you to make better choices along the way of starting, developing and expanding your business. Find out how >>

Peer to Peer Tools

Resources, applications and tools for peer to peer benchmarking and comparison.

Personality Profiling Tools

Understanding yourself and your co-workers can help you to work together. Personality profiling looks at what drives you and helps you to understand differences in the different types of indivudal.

Do you know what makes your co-workers 'tick'? How can knowing this help you function better as a team and even recruit the right people for the job? Learn how to identify differences in personality. Start by taking the questionnaires yourself and explore your drivers.

Project Tools

Have you had ideas but not sure how to take them to the next stage? If you have your idea, it's time to formulate an action plan.

Turn good ideas into a reality with our Effective Business Action Planning Process.

Recruitment Process and Tools

How do you recruit and how successful is your recruitment approach? Finding the right individuals for your organisation is critical to growth. Best Practice Effective Recruitment helps identify the right skills and personality each time you are recruiting and will save time and cost for you and your organisation.

Learn how your Recruitment can be made easy and effective. Creating a Job Specification before spending your valuable time and money undertaking recruitment is key. Free Recruitment Techniques can be used to locate suitable candidates. And once located using a Recruitment Selection Process ensures long term hiring success.

Offering great products and services is key to any successful business. What makes a product or service stand out from the crowd? And more importantly - Is what you offer standing out from the crowd?

Good products meet real customer needs and stand out by offering better overall value. Great product are good products that are promoted effectively to make the target customer know they are the superior choice. Learn how to make good products great and how to develop your products and services to stand out from the crowd.

Testimonial Gathering Tools

Testimonials from your existing customers is your most powerful marketing tool. They strengthen the credibility of your business giving prospective customers the confidence to buy from you.

Don't have time to collect testimonials? Follow our quick and simple method for collecting valuable testimonials and you'll realise you can't afford not to!