Marketing to Existing Customers is key to Growing Business
Your existing customers are like gold dust. The windows and glazing industry is extremely competitive and facing tough trading conditions. The BBPN GlassTalk Survey identified how retailers and installers who are proactive, and market to their existing customers, are successfully adding to their sales volume and achieving higher margins
The main challenge for retailers and installers is to maintain or grow their sales volume in a tough market. Retailers are always searching for new ways to make their sales grow more than their competitors. It was found that it is easier for retailers and installers to sell to an existing customer than to win business from new customers. The steps are simple and effective:
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